Jamie Calkins

About Jamie Calkins

With over a decade of professional experience, I specialize in Quote-to-Cash operations, process design, and collections management. As the Senior Manager of Order Operations & Monetization at dbt Labs, I am committed to optimizing operational efficiency and driving scalable growth. I take pride in aligning cross-functional teams to ensure billing accuracy, compliance, and the seamless execution of commercial processes. My goal is to contribute to dbt Labs by fostering data-driven decision-making and developing innovative solutions that support the company\'s mission and continued success. At dbt Labs, I lead global Order Management operations and oversee product operations for New Product Introduction (NPI). I have successfully implemented Salesforce automation to streamline processes and reduce manual tasks, enabling accurate billing and compliance. Collaborating with Revenue, Sales, Operations, Legal, and Finance teams, I focus on delivering strategic insights to executive leadership, all while supporting the organization’s growth and its achievement from to ~$150M ARR.

Experience

1. Senior Manager, Order Operations & Monetization

   Dbt Labs

   Aug 2025 — Present

   Promoted to Senior Manager, owning Order Management and Product Operations for New Product Introduction (NPI), leading cross-functional projects and preparing executive-level materials for review and approval.Drive global Quote-to-Cash operations, optimizing processes, implementing SFDC automation, and ensuring scalable growth, billing accuracy, and compliance, contributing to the business reaching $150M ARR.Partner with Revenue/Sales, Operations, Legal, and Finance to align commercial processes, streamline workflows, and deliver data-driven insights to executive leadership.

Education

• Heidelberg University

  Master's, Business & Entrepreneurship

  2005 — 2007

• Heidelberg University

  Bachelor's, Business & Accounting

  2001 — 2005

Skills

• Peoplesoft
• Account Reconciliation
• Budgeting
• Microsoft Excel
• Invoicing
• Business Process Improvement
• General Ledger
• Accounts Receivable
• Accounts Payable
• Accounting
• Saas
• Lotus Notes
• Management
• Budgets
• Process Improvement
• Analysis
• Sarbanes-Oxley Act
• Financial Reporting