Jamie B.

Lead Business Analyst Transformation @William Hill

Northampton, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Jul 2022 — Present

Lead Business Analyst Transformation @William Hill

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London, GB

Leading HR and payroll transformation initiatives across global teams, including projects for reward, time & attendance, careers, and workforce management.Driving automation and system improvements to reduce manual processes and improve payroll accuracy.Acting as the main link between business teams and global vendors (e.g. Deloitte, AMS, DXC), ensuring delivery stays aligned with organisational needs.Facilitating workshops and gathering requirements across 10+ regions to support scalable, compliant solutions.Transitioned from contractor to FTC based on performance and continued strategic impact.Tools used: JIRA, Confluence, ServiceNow, Workday, SmartRecruiter, SuccessFactors

SKILLS

Operational ExcellenceLeadershipPerformance ImprovementIT Hardware SupportIT OperationsBusiness ProcessPowerpointMicrosoft ExcelRecruitingPareto AnalysisStakeholder AnalysisTeam ManagementBusiness Analysis Planning & MonitoringKpi DashboardsBusiness PlanningOperations ManagementCommunications PlanningProcess ImprovementRequirements AnalysisTechnology SolutionsPublic SectorCall CentersBusiness AnalysisProject ManagementSystems AnalysisBusiness Process ImprovementSales OperationsData AnalysisContact CentersWorkflowSix SigmaQuality AssuranceInfluence at All LevelsTechnical AnalysisDialersPowerpivotSales Leadership TrainingDocument ImagingRaciDocument Management

ABOUT JAMIE B.

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