Jamie Bergman

About Jamie Bergman

Efficiency-minded program leader/coach with a proven track record of success driving mission-critical change initiatives and process improvement for one of the world’s most respected retailers. Recognized throughout career for strengths in relationship-building, influencing, and collaboration—along with a deep understanding of cross-functional business functions and interdependences. Passionate about inspiring teams in pursuit of operational excellence and helping organizations adapt to new market dynamics. Areas of expertise include:• Continuous Improvement & Operational Streamlining• Leadership Development, Mentoring & Coaching• Change Management & Business Transformation Leadership • Team Leadership, Engagement & Development• Creative Problem-Solving & Cross-Functional Collaboration• Business Planning & Goal-Setting• New Product Development / Product Introductions• Lean Principles / Methodology • Vendor & Supplier Relations• Continuous Learning & Best Practices Implementation • Executive-Level Influencing & Communications• Process Improvement & Workflow Alignment / Optimization

Experience

1. Sr Business Integration Process Improvement Manager

   Nordstrom

   Jan 2016 — Present · Seattle, WA, US

   Promoted to lead high-visibility change management initiatives focused on improving Nordstrom’s operational performance and successfully integrating new technologies, business processes, and practices into the business.• Work with SME’s across all levels of the organization to analyze/evaluate change programs and strategies • Leverage influencing and change agent skills to generate high levels of buy-in and employee adoption• Collaborate with various teams to ensure the seamless rollout of new frameworks with minimal disruption• Champion the use of Lean Transformation principles to maximize delivery speed, quality, and consistency• Reduced product development lead time via collaboration with the Private Label team• Decreased supplier payment time by addressing process inefficiencies and communication obstacles

Education

• Western Washington University

  BA Degree, Marketing

  2000

Skills

• Merchandising
• Mentoring
• Continuous Improvement
• Apparel
• Inventory Management
• Fashion
• Design Thinking
• Trend Analysis
• Kaizen Leadership
• Retail Buying
• Process Improvement
• Fashion Buying
• Customer Service
• Retail
• People Development
• Visual Merchandising
• Product Development