Jamie Dahl

About Jamie Dahl

With over 12 years of experience in hospitality and events, I have built a career focused on client relationships, program execution, and delivering on commitments in fast-paced environments. I am a Certified Meeting Professional (CMP) with experience across hotels, catering, restaurants, and corporate settings, supporting everything from individual events to high-volume, multi-program accounts.Throughout my career, my titles have varied, but the core of my work has remained consistent. I own programs and accounts end to end, manage multiple priorities at once, communicate proactively, and ensure clients feel supported and confident in the experience they are receiving.I have managed group and business travel accounts, negotiated contracts, conducted regular business and performance reviews, and partnered closely with internal teams to deliver smooth, well-executed programs. My background includes coordinating complex logistics, tracking budgets and deliverables, and identifying opportunities to expand accounts through thoughtful upselling and long-term relationship building. Having spent years on the venue and vendor side, I also bring a strong behind-the-scenes understanding of operations, sourcing strategy, and what details matter most to clients.I am highly adaptable and comfortable stepping into new roles, systems, and environments. I have successfully transitioned between hotels, restaurant catering, a fully remote corporate cybersecurity organization, and back to hospitality, gaining experience with multiple tools and platforms along the way. I enjoy working independently, staying organized, and supporting multiple stakeholders simultaneously.What I enjoy most—and what has been the most consistent thread throughout my career—is building relationships. Whether supporting internal teams, guiding clients through decisions, sourcing the right venue, or managing ongoing accounts, my focus is always on clear communication, reliable follow-through, and creating positive experiences that lead to repeat business and long-term success. I am especially interested in roles centered on client relationships, account management, program delivery, venue sourcing, and client success.

Experience

1. Customer Experience Coordinator

   Lockton

   Feb 2026 — Present · Tampa, FL, US

Education

• University of South Florida

  Bachelor's Degree, Business Administration and Management, General

  2011 — 2015