Jamie Williams
Practice Manager
- Role
- Office Manager at Dillingham & Associates
- Location
- Detroit, MI, US
- LinkedIn followers
- 500 followers
Experience
Office Manager
Apr 2018 — Present · Bloomfield Hills, MI, US
Led and manage overall operations of the dental office. Accountable for achieving financial goals and attaining sustainable business results by focusing on the patient experience, employee satisfaction, revenue, and practice growth. Interview, hire and train new staff in collaboration with CEO. Lead, develop, and coach staff and foster a team-oriented and positive culture.Ensure cost effective staffing coverage based on clinic needs.Responsible for achieving all budgeted goals and objectives and having a strong understanding of where the office stands on revenue and collections.Apply knowledge of financial statements to enhance job performance to improve productivity, drive revenue, and/or control expenses.Develop close, trusting, and positive relationships with doctors and staff and foster an environment that encourages cooperation and unity.Create marketing strategies from social media, business to business networking, and online reviews. Ability and willingness to perform patient registration, schedule patients, accept payment, and scan a medical record alongside the team as needed.
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