Jamie Walker
Head of Operations @Unleash And Engage
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WORK HISTORY
Head of Operations @Unleash And Engage
GB
As Head of Operations at U&E, I help join up the whole business system so strategy flows naturally into everyday action — creating the clarity, habits and belief that help people do their best work and deliver results that last.My role sits between people and performance: connecting teams, simplifying the way we work, and making sure nothing operates in isolation — so both our business and our clients feel aligned, focused and confident in what matters most.• Create alignment across people, process and priorities — building a clear line of sight from intent to delivery• Embed practical habits and simple ways of working that improve performance and make change stick• Strengthen the rhythms and frameworks that keep teams focused, accountable and moving together• Work alongside client leaders on-site, turning plans into action and supporting real, sustainable impact• Build trusted relationships through calm, straight-talking and consistent delivery
EDUCATION
University of Cambridge
MSc
University of the West of Scotland
Bachelor of Science (BSc), Information Technology
Cranfield University
MSc, Operations Excellence
SKILLS
ABOUT JAMIE WALKER
I am an experienced operational leader and transformation partner who helps organisations turn strategy into everyday performance — by building the belief, habits and clarity that make change stick.With 25+ years’ experience across Amazon, Rolls-Royce Aerospace and IBM, I’ve led complex operations and large-scale improvement programmes across multiple industries.At Amazon, I was Site Leader for a £180m fulfilment centre with 400+ people, accountable for end-to-end performance across all functions.At Rolls-Royce, I spent eight years leading Operational Excellence and factory transformation as a Lean Six Sigma Black Belt, delivering step-change improvements in safety, quality and productivity.Today, as Head of Operations at Unleash & Engage, I take a whole-system view of how organisations really work — connecting people, decisions and behaviours, and spotting the gaps between leadership intent and frontline reality that hold performance back.I’m a practical problem solver who builds strong relationships and believes the best results come from trust, teamwork, good habits and simply doing the right thing.Most of all though, I’m a proud Dad, and family keeps me motivated every day.
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