Jamie Walsh Sima
Enterprise Senior Customer Success Manager | Enhancing Customer Engagement & Adoption
- Role
- Senior Customer Success Manager, Key Accounts at Sprout Social, Inc.
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Jamie Walsh Sima
Dynamic and revenue-obsessed Senior Customer Success Manager known for turning customer relationships into long-term, high-growth partnerships. I blend sharp data instincts with polished executive storytelling to defend value, expand accounts, and consistently deliver top-tier retention results. A natural social strategist with a knack for reading the room, influencing stakeholders, and navigating complex portfolios with calm precision. Trusted as a go-to leader for renewal strategy, cross-functional alignment, and elevating the customer experience—while keeping performance high, churn low, and opportunities flowing.
Experience
Senior Customer Success Manager, Key Accounts
Feb 2025 — Present
Education
University of Iowa
Bachelor of Arts (B.A.)
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