Jamie Ramangkoun

Director of Performance Improvement Risk Management @Ridgeview Institute - Smyrna

Smyrna, GA, US

186-bed behavioral health facility providing psychiatric care for adolescents, adults, and geriatrics. • Lead the development, implementation, and oversight of hospital-wide performance improvement initiatives to ensure compliance with regulatory and accreditation standards (e.g, Joint Commission, DNV).• Collaborate with multidisciplinary teams to identify opportunities for process improvement, enhance patient outcomes, and optimize operational efficiency.• Develop and maintain the facility’s Risk Management Program, ensuring proactive identification, evaluation, and mitigation of risks to patient safety and organizational operations.• Monitor and analyze quality metrics, patient safety indicators, and clinical performance data to drive continuous improvement initiatives.• Manage incident reporting systems and oversee investigations to ensure timely resolution and learning.• Drive strategic alignment between quality improvement efforts and the organization’s mission, vision, and goals in behavioral health care delivery.

Trevecca Nazarene University

Master of Science - MS, Healthcare Administration

University of Tennessee, Knoxville

Bachelor of Arts - BA, Psychology

Blackman High School

High School Diploma, Health Science