Jamie Pillitteri

Product Leader | Currently leading Exteriors @ ServiceTitan

Role
Director of Product Management at ServiceTitan
Location
Denver, CO, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Jamie Pillitteri

In my role, I specialize in developing and executing strategic product roadmaps, driving product lifecycle management, and championing a customer-centric approach to product development. I lead cross-functional teams through the entire product lifecycle, from ideation and conceptualization to launch and ongoing iteration. By collaborating closely with sales teams, engineering, design, marketing, and account operations, I ensure alignment with business goals and customer needs, resulting in successful product launches and market adoption.My leadership style is characterized by vision, collaboration, and a relentless focus on results. I empower teams to innovate, experiment, and take calculated risks, fostering a culture of creativity and excellence that drives continuous improvement and competitive advantage. Whether it\'s conducting market research, analyzing customer feedback, or monitoring key performance metrics, I am dedicated to staying at the forefront of industry trends and customer preferences to drive product innovation and differentiation. I thrive in dynamic environments where adaptability and agility are essential. I am dedicated to delivering measurable outcomes and exceeding stakeholder expectations while maintaining a customer-centric focus.Currently, I lead Product for Exteriors Markets at ServiceTitan.

Experience

  1. Director of Product Management

    ServiceTitan

    Mar 2025 — Present

    Leading the Exteriors product program at ServiceTitan, purpose-building the platform end-to-end for roofing and exteriors contractors. I own the full product vision and strategy for the vertical, spending significant time hands-on with customers to deeply understand their workflows and translate those insights into products that drive real revenue and operational efficiency for their businesses at scale. I lead a team of product managers delivering against these outcomes while also overseeing platform teams responsible for communications, tasks, and productivity tools that serve the entire R&D organization and thousands of ServiceTitan customers. This role sits at the intersection of new market expansion and core platform excellence.

Education

  • University of Colorado

    BS, Operations and Information Management

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