Jamie P. Smith

About Jamie P. Smith

Accomplished operational risk manager, cybersecurity risk manager, and audit leader who creates strategic alliances with key stakeholders to deliver process improvements that align with organizational goals. Proven leader, change agent, trusted advisor within my organization and Information Technology organizations. Successfully developed, designed, communicated, and executed the audit plan. Certified in data privacy (CDPSE), IT Governance (CGEIT), and IT Audit (CISA). Built and managed diverse high-performing teams through coaching and focusing on talent retention strategies. Effectively communicated opportunities for improvement to executive management to increase their value proposition. Subject matter expert and skilled in assessing the following IT Frameworks (NIST, IS0 27001 COBIT, ITIL, SOX, etc.)

Experience

1. Senior Vice President, Business Operational Risk Manager

   Citi

   Aug 2021 — Present

   Assess operational risk for North American business units (Small Business Products, Deposits, Business Operations, Funds Availability (Reg CC), FDIC, Statements, and Disclosures)• Project Management related to audit issues, regulatory compliance, and new initiatives• Perform risk-based analysis on key projects and new products for the bank• Prepare Annual Risk Assessment and Quarterly Risk Assessment presentation• Analyzes complex data sets to assess key risk drivers and ensure regulatory compliance• Partner with diverse organizations (IT, Operations, In Business Controls, Product Owners, etc.) to identify key risk areas • Present risk driven presentations to executive management that communicates key metrics to manage the first line of defense risk management program

Education

• University of Mississippi

  Bachelor of Accountancy, Accounting

  2000 — 2004

• Dowling College

  Master of Business Administration (M.B.A.), Management and Leadership

  2013 — 2014

• University of Memphis

  Master of Science, Accounting-Accounting Systems

  2007 — 2008