Jamie Mooney
Customer Success Manager @Wellspring Worldwide
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WORK HISTORY
Customer Success Manager @Wellspring Worldwide
Act as a trusted advisor, helping customers achieve their business goals through proactive support, training, and account management. Guide customers through post-implementation phases, ensuring a smooth transition through kickoff calls and training sessions. Conduct business review meetings and client check-ins to identify risks and opportunities to improve retention and drive product adoptions. Act as an advocate and represent the customer internally, ensuring their voice is heard.
EDUCATION
University of Rochester
B.A., Health and Society
SKILLS
ABOUT JAMIE MOONEY
Client Success Manager, Academic
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