Jamie Monville
Senior Curriculum Product Manager @Quill.Org
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WORK HISTORY
Senior Curriculum Product Manager @Quill.Org
New York, NY, US
EDUCATION
University of Michigan College of Literature, Science, and the Arts
Bachelor of Arts (BA), English Language and Literature
Waterford Kettering High School
High School Diploma
University of Michigan - School of Information
Master of Science - MS, User Experience Design
ABOUT JAMIE MONVILLE
I bring together customer experience frameworks with UX research and design methodologies to ensure, regardless of touchpoint, the customer is well cared for throughout their journey.Especially skilled at: Seeing the forest and the trees. I excel at toggling back and forth between big-picture vision building and implementing the most minute of project details. Centering people. I win the trust of customers and colleagues alike through active listening and responding with thoughtful action that meets stated (and unstated) needs. Learning something new. I find just as much joy in digging into the minutia of a problem to uncover the root cause as I do in understanding my colleague\'s core motivations or learning new technology and methodologies. Taking ownership. If something is in my span of care, I’ll do everything in my power to leave it in a better position than I found it. Pivoting. I come to my conclusions rigorously, and I’ll defend them. But I can also turn on a dime for the right idea.
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