Jamie Meredith
Senior Product Manager @Backbase
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WORK HISTORY
Senior Product Manager @Backbase
Cardiff, GB
Backbase is a global leader in digital banking software, powering 150+ financial institutions across 50+ countries to transform their retail and business banking experiences.As Senior Product Manager for Identity Mobile, I own the Identity Mobile SDK and end-user journeys - registration, login, transaction signing, step-up authentication, self-enrolment, and user profile - across iOS and Android, for a business-critical market segment.• Owning delivery of the Identity Mobile SDK and authentication journeys — the product that directly determines contract renewals and opens doors to upsell and new client acquisition.• Overhauled team ways of working across a 16-person cross-functional squad (iOS, Android, QA, UX, Tech Writer, Engineering leadership), increasing sprint throughput by ~80%(avg. 20 → 35 items/sprint) and driving a 15% uplift in team engagement within 3 months - through a Team Charter, revised DoR/DoD, and agreed focus areas.• Driving adoption of AI tooling across the team — using Cursor to cut artefact creation time, accelerate IAM domain research, and lift overall output quality.• Reduced backlog from 700+ to under 300 items by applying a value/ROI prioritisation lens, sharpening team focus and increasing delivery pace.• Defining team strategy using the Decision Stack (strategic alignment methodology), aligned to business vision via OKRs, ensuring deliverables are focused and measurable.• Building an outcome-focused roadmap that balances strategic bets with client and end-user demand.
EDUCATION
University of Bath
Chemistry
ABOUT JAMIE MEREDITH
I\'m a Senior Product Manager with 9+ years across B2B SaaS, FinTech, and eCommerce — consumer apps to enterprise banking platforms. I work best in environments where things are messy and the stakes are real: regulated industries, complex organisations, teams that need to get moving and stay moving.A few things I\'m proud of: → £100M+ in annualised savings and 26% payment uplift at Moneyhub through flagship financial wellness features → Delivered a product that had been stalled for 7 months — in 2 months, in time for a critical industry event → Leading Mobile IAM enterprise SaaS delivery at Backbase, securing contract renewals and driving upsell → ~80% uplift in sprint throughput across a 16-person squad through structured ways of working → £19M incremental sales and £6.5M contact savings at EE through digital self-serve transformationI use AI tools deliberately — Cursor and Claude for better output quality, faster domain research, and sharper thinking across the team. Not because it\'s fashionable; because it works.Outside of work, I co-organise ProductTank Cardiff and mentor product professionals from entry-level to founders. The product community works best when people share what actually worked — not just the polished version.
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