Jamie L. Waters
Hospitality Operations Leader | Creating Memorable Client Experiences | Maximizing Efficiencies
- Role
- Hospitality Operations Manager at Greenheck Group
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
About Jamie L. Waters
Driving Results. Building Teams. Elevating Operations.Proven operational leader with deep expertise in retail, human resources, and hospitality operations. Passionate for creating high-performance cultures, leading large-scale teams, and delivering business results in fast-paced, high-volume environments.Team-builder and culture champion with a passion for developing diverse, high-performing leadership teams that deliver consistent growth and lasting operational improvements. Expertise includes operational leadership, efficiency optimization, and large-scale workforce management—successfully leading teams of salaried and hourly managers, and more than 500 associates. Demonstrated strength in labor relations strategy, including the negotiation, implementation, and management of collective bargaining agreements, driving both employee engagement and business objectives in complex union environments.
Experience
Hospitality Operations Manager
Aug 2025 — Present · WI, US
Hospitality Operations Manager driving scalable processes, efficiency transformation, and best-in-class customer experiences across multiple locations. Collaborating with cross functional teams in sales, marketing, and digital teams to implement innovative solutions, streamline workflows, and create strong brand preference.
Education
Northern Michigan University
Bachelors Of Science, Communication and Media Studies / Entertainment & Sports Promotions
2004 — 2008
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