Jamie Harrington
Senior Lead Digital Product @Virgin Atlantic
Crawley, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2022 — Present
Senior Lead Digital Product @Virgin Atlantic
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Crawley, GB
Leading a re-platform and redesign of Virgin Atlantics global website including homepage, booking flow and loyalty. Designing it mobile first to ensure the site is responsive. Managing a team of inhouse developers to deliver agile sprints, whilst also influencing and engaging senior leaders and technology provider for enhancements and process improvements.
EDUCATION
2003 — 2004
Mid Kent College
Customer Service Management
2002 — 2003
Rainham Campus
GNVQ, Travel and Tourism
SKILLS
Stakeholder ManagementAgile MethodologiesProject DeliveryAirlinesCustomer ExperienceAviationChange ManagementTeam ManagementForecastingBusiness AnalysisE-CommerceOperations ManagementTeam LeadershipBusiness ProcessBusiness Process ImprovementResource ManagementContact CentersScrumBusiness Process MappingManagementCertified Scrum Product OwnerAgile MethodolgyAgile Web DevelopmentWorkforce ManagementAugmented RealityAccessibilityProduct Management
ABOUT JAMIE HARRINGTON
Senior Lead - Digital Product at Virgin Atlantic
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