Jamie Flores

About Jamie Flores

I am a results-driven leader with a proven track record of transforming and optimizing banking operations to drive growth and operational excellence. With extensive experience in strategy development, deployment, integration, and efficiency improvement. I specialize in managing complex mergers, acquisitions, and integrations. My expertise spans key operational functions, including processing, data mapping, system integration, compliance, and data quality.Throughout my career, I have excelled in managing multiple bank operations departments, particularly in the areas of Centralized processing, legal processing, new accounts review and support, fraud, and core system management. I am recognized for my creative problem-solving skills, application design, cost management, technical acumen, process automation, and streamlined workflows. I bring a strategic mindset and a methodical approach to every challenge, contributing to outstanding audit results and sustainable growth.I take pride in developing and implementing strategic plans, policies, and procedures that ensure organizational success and continued growth. My skills in strategic planning, change management, and operational strategy development have been key drivers of success in my roles. I am also adept at fostering innovation and building trusted relationships with stakeholders.I am passionate about overseeing system implementations across functions to support the scaling and development of the Bank\'s operations, always with a focus on delivering exceptional customer experiences. If you are seeking a dynamic leader with a proven ability to navigate complexity and drive results, I invite you to connect with me.

Experience

1. SVP, Director of Bank Operations

   Nano Banc

   Nov 2022 — Present · Murrieta, CA, US

   In my current capacity, I serve as the leader and overseer of Central and Risk Operations, core system management, and enterprise training. Within these departments, I manage a range of operational functions, including item processing, centralized processing, new account review, legal processing, fraud prevention, technology enhancements and implementations, quality assurance, and enterprise training initiatives.