Jamie Fifield

Head of IT Operations @resulta

Halifax, NS, CA

Responsible for the overall success of the office IT infrastructure, employee technical support and delivery of our content networks, affiliate site networks and APIs both internal and external. Using my development background, I also play an important role in ensuring that the architecture of software products and services developed internally will meet the business-defined availability goals.Server Infrastructure• Annually develop goals and strategies to deliver on business objectives• Ensure team activities remain in line with plans to meet annual goals• Manage and maintain relationships with vendors and partners• Oversee development and expansion of physical and virtual server architecture• Design and develop comprehensive monitoring strategies for our evolving networksOffice IT Infrastructure• Responsible for the successful delivery of support of staff hardware, software and networks• Work with team and stakeholders to develop and improve IT policies• Proactive monitoring of issues to identify/resolve and mitigate impact• Present recommendations on budget requirements to efficiently support staff• Guide team work flow on a daily basis to meet changing priorities

Dalhousie University

Bachelor, Computing Science