Jamie Eskdale

Head of Operations @Nelson Track Solutions

Scotland, GB

I am responsible for overseeing the day-to-day running of the business and ensuring the seamless delivery of workforce solutions to clients across the rail sector. My role sits at the heart of operations, combining staff management, compliance, and client engagement to support safe, reliable, and efficient service delivery.Key responsibilities include:Leading daily operational activities across the business to ensure smooth delivery of labour supply servicesOverseeing payroll and processing weekly timesheets with accuracy and efficiencyManaging workforce rosters, holidays, and staff availability to maintain full coverage for client needsEnsuring all staff certifications, competencies, and industry training are up to date and fully compliant with industry standardsLiaising directly with clients to manage expectations, fill requirements, and maintain strong working relationshipsSupporting recruitment, onboarding, and ongoing development of staffDriving continuous improvement across processes, compliance, and customer serviceMy focus is on ensuring that both our workforce and our clients are fully supported through a reliable, professional, and safety-first approach to labour provision in the rail industry.