Jamie Cruse

Experience

1. Area Manager

   Enterprise Mobility

   Jun 2014 — Present · Phoenix, AZ, US

   As an Area Manager I plan, assign and direct work; appraise and document performance; reward and coach employees; address complaints and partner with personnel to resolve problems. I create and conduct area training sessions to improve sales, retention, morale and areas of opportunity. I also, recruit, interview, hire, train and place branch level employees. I prepare and implement fleet, marketing, employee and sales plans. While maintaining and increasing profitability levels for branches within the assigned area. I identify and develop positive working relationships with internal and external clients that are built on trust and integrity. Solicit feedback and incorporate an accurate client perspective in all decisions and actions. Respond to the changing needs of the client while maintaining a high standard of quality. I enjoy developing staff by providing information, educational and growth opportunities, including mentoring. I resolve various common to complex problems with latitude for initiative, independent judgment and decision making.

Education

• W. P. Carey School of Business – Arizona State University

  Bachelor's degree, Marketing

  2006 — 2009