Jamie Cowan

Incident Manager @Vic.ai

Paisley, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2022 — Present

Incident Manager @Vic.ai

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We build AI for real-time, autonomous enterprise accounting paired with prescriptive intelligence to optimize financial decision-making and ROI.

EDUCATION

2000 — 2001

University of the West of Scotland

Bachelor of Science (BSc)

1998 — 2000

James Watt College

HND

SKILLS

LinuxIT ManagementActive DirectoryHardwareService DeliveryTechnical SupportBusiness AnalysisAs400 SystemTrainingItilTroubleshootingNetworkingMainframeIT Service ManagementWindowsChange ManagementIncident ManagementHelp Desk SupportManagementLotus NotesService ManagementWindows Xp

ABOUT JAMIE COWAN

A dedicated and conscientious professional with an impressive track record of operating in the field of major incident and problem management. Demonstrates a strong professional development, attaining an ITIL Foundation Certificate in IT Service Management and a Degree in Computer Networks to augment over 15 years\' experience in the workplace. Possesses outstanding communication and interpersonal skills, refined from managing diverse teams in the swift and efficient resolution of various technical problems for major companies. Great collaborator and dynamic with a passion for incident management and a flair for problem solving.

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Jamie Cowan — Incident Manager at Vic.ai in Paisley, GB | Unifers