Jamie Williams

Co-Founder | Data Strategy | Media Strategy | Sports, Media, Gaming & Entertainment | Identity Management | Saas | CRM | Loyalty & Retention

Role
Chief Customer Officer & Co-founder at The Clv Group
Location
Chicago, IL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Jamie Williams

Strategic & Commercial StrengthsTranslate complex data and ambiguous information into clear, actionable strategiesCreate structure, process, and decision frameworks where none existDesign strategies that connect operational realities to commercial goalsReframe problems to reveal practical solutions executives can act on immediatelyStakeholder Alignment & Leadership AdvisoryAlign cross-functional leadership teams around shared priorities and investmentsAct as a trusted advisor who can work with any personality type, including challenging stakeholdersFacilitate decision-making by simplifying tangled landscapes and removing emotional biasAssign people into roles that map to their strengths to accelerate executionData-to-Strategy ExpertiseInterpret incomplete, messy, or highly technical data into business requirementsBuild audience, partnership, and market-entry strategies guided by dataGuide investment decisions in technology, data, and customer engagement systemsOperational Excellence & Organizational ImpactDiagnose operational issues and clarifies where systems need optimization vs. replacementStructure programs that secure leadership buy-in and enable sustained growthStrengthen marketing performance through balanced funnel strategiesImprove ROI and reduce wasted spend through strategic evaluation of prioritiesConsistent Client OutcomesSecured investment for major growth initiativesDelivered higher ROI in marketing and mediaEnabled smarter technology and data investmentsCreated organizational clarity and improved efficiencyProvided leadership teams with confidence and direction in high-stakes decisions

Experience

  1. Chief Customer Officer & Co-founder

    The Clv Group

    Nov 2018 — Present · Chicago, IL, US

    As Chief Customer Officer at CLV Group, I lead our customer-focused approach to data strategy, ensuring brands in sport, entertainment, and gaming unlock the full commercial potential of their data. I am responsible for shaping and executing strategies that drive revenue growth, fan engagement, and business impact through data-driven decision-making.With a deep focus on client success, I oversee the end-to-end customer journey—from strategic consulting to long-term value realization—aligning our services with the unique needs of rights holders, sponsors, and media organizations. By leveraging data, insights, and technology, I help brands optimize partnerships, maximize audience engagement, and create new monetization opportunities.

Education

  • Illinois State University

    BS

Skills

  • Marketing Research
  • Lead Generation
  • Digital Strategy
  • Social Media Marketing
  • New Media Strategy
  • Sem
  • SEO
  • Advertising Sales
  • Customer Insight
  • Search Advertising
  • Media Buying
  • Marketing Communications
  • Facebook
  • Social Media
  • Comscore
  • Web Marketing
  • Brand Management
  • Content Strategy
  • Google Adwords
  • Marketing Strategy
  • Online Marketing
  • Online Advertising
  • Display Advertising
  • Interactive Advertising
  • Web Analytics
  • Mobile Media
  • Integrated Marketing
  • New Media
  • Google Analytics
  • Media Planning
  • Strategy
  • Advertising
  • Mobile Marketing
  • Doubleclick
  • Digital Media
  • Email Marketing
  • Crm
  • Ppc
  • Marketing
  • Mobile Advertising

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Jamie Williams — Chief Customer Officer & Co-founder at The Clv Group in Chicago, IL, US | Unifers