Jay Michelini

About Jay Michelini

A product and technology executive at Capital One, I drive substantial growth and redefine customer experiences through large-scale, technology-driven business transformations. Currently, I lead a 50+ product management organization spearheading the ground-up reimagination of Retail Banking. We are architecting a real-time, intelligent bank of the future, central to our strategy for significant deposit growth, expanded customer engagement, and seamless experiences.With over 15 years of experience, I\'ve successfully launched and scaled 0-1 initiatives, engineered product turnarounds, managed complex P&L-influencing product lines, and made critical business decisions including discontinuing non-strategic ventures. My approach is rooted in customer-centricity, data-driven strategies, systems thinking, and empowering large teams to achieve ambitious missions. I am focused on leveraging technology to build market-leading products and drive comprehensive business success.

Experience

1. VP of Product Business Cards & Payments

   Capital One

   Jan 2026 — Present · Philadelphia, PA, US

   Leading our product teams for Martech, Acquisitions & Sales. I\'m excited to drive growth for our Small & Medium sized business customers.

Education

• University of Virginia

  Systems Engineering, Economics

  2003 — 2007

• Northwestern University - Kellogg School of Management

  MBA, Marketing, Finance, Management, Entrepreneurship

  2010 — 2012

• University of Virginia

  Systems Engineering

Skills

• Channel Strategy
• Management Consulting
• Digital Transformation
• Product Management
• Entrepreneurship
• Mobile Marketing
• Product Launch
• Segmentation
• Market Entry
• Competitive Analysis
• Customer Experience
• Market Research
• Discovery
• General Management
• Due Diligence
• Strategic Planning
• Analytics
• Valuation
• Business Strategy
• Marketing Strategy
• Design Thinking
• Strategy
• Mobile Payments