Jami Swauger

About Jami Swauger

Experienced Registered Nurse, Board Certified Case Manager. Experience with Medicaid population, Hospice, Home Health Care, telemetry, critical care and ER. Passionate about improving health literacy and disparities through advocacy and education. Excellent communication skills and motivational interviewing technique.

Experience

1. Registered Nurse Complex Case Manager

   AmeriHealth Caritas

   Jan 2016 — Present · Southfield, MI, US

   Utilizes a collaborative process of assessment, planning, facilitation and advocacy to meet an individual’s healthcare needsAssists with transition of members from acute care setting to homeGuides members through a complex plan of care involving clinical, financial, functional, behavioral and psychosocial componentsConducts comprehensive clinical assessments for acute and chronic medical conditions in an adult population Applies case management concepts to complex issues and utilizes problem solving techniques in order to promote optimum health outcomesProvides education to a diverse population with a broad spectrum of abilitiesUtilizes a positive and proactive approach to engage members and motivational interviewing techniques to help member define barriers and achieve health goalsFacilitates and coordinates care for members while assuring quality and use of cost effective resourcesProficient with State / Medicaid applications such as Argus, Facets, Michigan Health Plan Benefits, Care Connect 360Proficient in use of Microsoft Office and the ability to type 80 WPMDemonstrate competence of accreditation / Quality; NCQA, HEDISFunction as a mentor to employees as a preceptorAssist in planning and implementing pilot program collaboration: Telehealth remote monitoring for Congestive Heart Failure members

Education

• Henry Ford Community College

  Associate’s Degree

  2008 — 2012

• University of Michigan-Flint

  Bachelor’s Degree

  2013 — 2014

• Aspen University

  BSN

  2020 — 2022