Jami-Leigh Gallagher

About Jami-Leigh Gallagher

I am a Licensed Customs Broker adept at completing all facets of customs-related activities including contract negotiation, tariff / tax oversight, customer service and detailed documentation for regulatory agencies, compliance and auditing. I have experience in developing strong quality controls with process improvement to ensure excellence in process and customer satisfaction. My career passion is blending my customs expertise with my ability to understand and apply legal regulations and compliance processes to ensure work accuracy.My abilities to organize, analyze and create efficiencies, allow me to bring a level of accuracy to my role that magnifies results for the business and the customer. My project management strengths support timely delivery of programs needed to enhance quality outcomes for a strong business impact. I am interested in finding a position that will allow me to serve and continue to challenge me while bringing benefit to a growth-oriented organization. As a Customs professional, here are a few of my career highlights:• Achieved Customs Broker License on July 27, 2017 • Researched and implemented ABI software to create efficiencies in filing entry docs• Created database for tracking and designating tariffs for items classification• Received the Customer Service Award for Excellency at TD Canada Trust, 2005Key Skills and Expertise:#CustomsBroker#QualityAssurance#ProcessImprovement#ProjectManagmentCustoms Brokering Logistics Management Compliance DocumentationTransportation / Storage Auditing / ISO Imports / Exports Carrier Consulting Legal / Regulations Tariffs / Taxes / DutiesContract Negotiation Continuous Improvement Cargo-controls Tariff CodingCargo Insurance Procedures Creation Estimates / Quotes Recruit / Hire / Train Issue Resolution Issue ManagementCoordinate / Delegate Scheduling / Planning Supervisor / Mentor Report Generation Process / Policies Customer Service Client Relationships

Experience

1. Customs Brokerage Manager, Southeast Cec

   C.H. Robinson

   Feb 2024 — Present

Education

• Trent University

  Bachelor of Arts - BA, History

  2003 — 2007