Jami Cade
Client Relationship Manager @Advantage Xpo
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WORK HISTORY
Client Relationship Manager @Advantage Xpo
Act as the primary liaison for client hiring managers, cultivating trusted relationships and delivering strategic staffing solutions aligned with business goals.• Lead and mentor a team of Client Relationship Specialists, fostering professional development and ensuring consistent delivery of high-quality client service.• Oversees end-to-end requisition fulfillment, coordinating cross-functional teams to meet client expectations and contractual obligations.• Deliver regular program performance updates and insights through customized reporting, driving transparency and continuous improvement.• Resolve client and supplier issues proactively, minimizing operational disruptions and enhancing overall satisfaction.• Analyze client feedback to identify service gaps and collaborated with internal teams to implement process enhancements.• Support vendor management efforts by ensuring timely and quality candidate submissions through effective supplier engagement.• Champion a customer-centric approach, anticipating client needs and advocating for tailored solutions that exceeded expectations.• Adapt quickly to evolving client priorities and market conditions, maintaining resilience and agility in a fast-paced environment.
EDUCATION
Concordia University-St. Paul
Master of Arts - MA, Human Resources Management and Services
Columbia College
Bachelor of Arts (B.A.), Psychology
ABOUT JAMI CADE
Strategic and client-focused relationship manager with over 10 years of experience in workforce solutions, program coordination, and vendor management across multiple industries. Proven ability to lead cross-functional teams, optimize client satisfaction, and drive program performance through data-driven insights and continuous improvement. Adept at managing complex accounts, mentoring teams, and navigating vendor ecosystems using platforms such as Coupa, VNDLY, and Fieldglass. Known for building trusted partnerships, resolving issues proactively, and delivering scalable staffing solutions aligned with business goals.
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