Jamey Peters
Chief Client Operations Officer, U.S. @ Ketchum | Business Analysis, Global Communications
- Role
- Chief Client Operations Officer, U s at Ketchum
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Jamey Peters
With over 30 years of experience in global communications and client operations, I bring a passion for optimizing client experiences and delivering exceptional service. As Chief Client Operations Officer at Ketchum, I am dedicated to elevating client excellence, leveraging cutting-edge consultancy frameworks, and aligning with the organization\'s culture of innovation and collaboration. My mission is to build meaningful relationships, drive impactful results, and contribute unique perspectives to foster growth and transformation. At Ketchum, I oversee client operations across the U.S, focusing on enhancing client satisfaction and operationalizing proprietary frameworks to drive consistent success. My role emphasizes collaboration across specialty communications services, ensuring the seamless integration of solutions. Previous leadership in consultancy sectors has honed my expertise in client development, business analysis, and delivering tailored strategies that align with organizational goals.
Experience
Chief Client Operations Officer, U s
May 2021 — Present · US
Peters oversees client operations, client experience, and client excellence in Ketchum\'s U.S. region. He focuses on elevating and optimizing the client experience, engaging the firm’s industry and specialty communications services, and operationalizing the agency’s proprietary consultancy framework to deliver consistently exceptional service and high client satisfaction.
Education
Wake Forest University
Bachelor of Arts - BA, History
1989 — 1993
Georgia Institute of Technology, School of Management
Executive Mid Management Program
2003 — 2003
Skills
- Marketing Communications
- Investor Relations
- Reputation Management
- Crisis Communications
- Message Development
- Corporate Communications
- Editing
- Thought Leadership
- Crisis Management
- Strategic Communications
- Speech Writing
- Marketing
- Press Releases
- Public Affairs
- Strategy
- Social Media
- Public Relations
- Internal Communications
- Media Relations
- Communication Training
- Media Studies
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