Jamey Phillipeck
Process Documentation and Training
- Role
- Customer Experience Strategist at Greif
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Jamey Phillipeck
Dedicated corporate professional with 11 years of mortgage experience with proven success…
Experience
Customer Experience Strategist
Nov 2022 — Present · Delaware, OH, US
Design, develop and implement training & process documentation for Customer Experience Representatives. • Manage top customer account from order entry through the billing process.• Troubleshoot customer issues and process corrective actions/disputes. • Effectively communicate with team members from Sales, Production, Scheduling and Shipping.• Q1 & Q4 2024 Greif Champion Nominee.
Education
Ohio University
Bachelor
2007 — 2011
Ohio University
Bachelor of Business Administration
2007 — 2011
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