James Zak
Process/Program/Operations Manager with expertise in B2B, Process Improvement, Analytics, Testing, VoC, Six Sigma, & Team Management
- Role
- Partner Operations Manager at Ingram Micro
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About James Zak
I am a Partner Operations Manager with expertise in Project Management, process…
Experience
Partner Operations Manager
May 2022 — Present · Buffalo, NY, US
Education
Buffalo State University
Masters
1999 — 2000
Alfred State College
AAS
1986 — 1989
Buffalo State University
Bachelors
Skills
- Managerial
- Vovici
- Management
- Strategy
- Call Centers
- Project Management
- Business Process Improvement
- Business Analysis
- Voc
- Program Management
- Supervisory Skills
- Call Center
- Surveys
- Ms Office Suite
- Vendor Management
- Leadership
- Training
- Visio
- Voice of the Customer
- Crm
- Data Analysis
- Microsoft Office
- Six Sigma
- Survey Design
- Ms Project
- Business Objects
- Survey Development
- Customer Relationship Management (Crm)
- Writing
- Cross-Functional Team Leadership
- Process Improvement
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