James Whitlock
Head of Techops @Kraken
Signup · Get unlimited contacts
WORK HISTORY
Head of Techops @Kraken
London, GB
Lead Kraken’s global TechOps function, delivering secure, scalable, and cloud-first technology operations for a rapidly growing international workforce.Define and execute strategy across identity, automation, device management, and workplace technology to enable fast, frictionless employee experiences.Collaborate with Security, Engineering, and People teams to align technical operations with Kraken’s wider platform and growth goals.Champion modern, automation-driven practices and a blameless, high-trust culture that keeps people productive and technology effortless.
EDUCATION
Bath Spa University
Bachelor of Arts (B.A.)
Truro and Penwith College
Higher National Diploma
ABOUT JAMES WHITLOCK
I’m a senior IT leader with experience across TechOps, Infrastructure, Security, and Internal Platforms. Over the years, I helped scale OVO Energy’s IT operations from supporting to over employees globally, leading through acquisitions, reorgs, and rapid growth.Lately, my work has focused on internal tooling, collaboration platforms, and automation, making technology more seamless and better integrated for the people using it. I’ve led initiatives that saved over hours annually, managed multi-million pound budgets, and built teams that deliver workplace tech at scale.I’ve worked across platforms including Google Workspace, Microsoft 365, Entra ID, Intune, AWS, Atlassian, Workday, Salesforce, Slack and more, spanning identity, endpoint management, observability, cloud, and service delivery.What I care about most is building teams that feel trusted, supported and empowered to try new things in a blameless environment. I take a calm, practical approach to leadership and value clarity, empathy, phycological safety and steady delivery.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.