James Walsh

Data Centre Technician @Amazon Web Services (AWS)

London, GB

Working to ensure reliable day to day running of the datacentre, and all devices within.Responsibilities include, but are not limited to:Follow strict SOPs to ensure complianceIsolation testing of problematic hosts to ensure resolutionPerforming audits of various procedures around the DCCreating instructions for others to repair hostsProviding and receiving feedback regarding work-related processOptimising and suggesting adjustments to SOPs to keep compliance but improve quality or speedCoaching new-hires and ensuring their successInterviewing potential new-hires I consistantly work on extra projects such as:Automation/Scripting of mundane tasks to optimise workflowsAssisting with network patchingConfiguring network devices to ensure successful network deploymentsLeading various projects to ensure successful DC turnupIn the first month I achieved CompTIA A+, N+ and Linux+

University of Roehampton

BSc Digital and Technology Solutions