James Uttley
Director of Customer & User Experience @SS&C Blue Prism
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WORK HISTORY
Director of Customer & User Experience @SS&C Blue Prism
London, GB
Leading an international design team in delivering best in class User Experience (UX) and UI for SS & C products. Responsible for the usability of all products, UX strategy, team development/capability, customer centred research, design led process and service design.Supporting prompt based and agenetic AI capabilities in designs and concepts to support usability, accessibility and efficiency.
EDUCATION
Benton Park School, Rawdon, Leeds
Science (dual), Maths, English (dual; History, German, and Physical Education
Park Lane College, Leeds
BTEC National Diploma, Science
Henley Business School
Digital Leadership
Leeds Metropolitan University, Carnegie School of Leisure and Sports Studies
BSc (Hons), Sport and Exercise Science
Leeds Beckett University
School, Information Management
SKILLS
ABOUT JAMES UTTLEY
Utilising over 20 years experience of leadership within large organisations and start ups. Customer and User experience driven, with a strong commercial and retail background in financial services.Relationship and process driven senior leader with expertise in delivering operational and sales efficiencies, transformational customer journeys and business performance.
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