James Truitt

About James Truitt

Strategic, customer-focused, passionate leader in B2B SaaS for over 15 years with a focus on data/analytics and services/consulting for the private/public sectors. A quick learner within fast-paced environments with the ability to deliver meaningful results with little supervision. Ability to navigate and influence executive, multi-cultural, international, and cross-functional teams. Calm under pressure. Passionate about going above and beyond for my clients, team, and company with proficiency at bridging the gap between technical and functional expertise. Expertise:Business Operations, Business Strategy, Professional Services Sales & Delivery, Implementation, Advisory Services, Data & Analytics, Business Intelligence, AI/Machine Learning, Decision Science, Business Development & Sales, Customer Success, People Management, Project Management, Value Recognition, Process Improvement, Product Management, Enterprise Data Management (EDM), Agile & SDLC Methodologies, UX, Configuration, Data Architecture, Automation, Visualizations, Use Cases, Data Warehouse Management, Identity Governance and Administration (IGA), Spend & Cost ManagementTechnologies:MS Office Professional, SAP Analytics Cloud (SAC), IBM Cognos, Tableau, Salesforce, JIRA, SharePoint, Slack, SQL, SAP CRM, Notebook LMs, Workday, SuccessFactors, Smartsheet, Apache Superset, ServiceNow, Clari, Gainsight, Oracle Business Intelligence, Power BI, Snowflake

Experience

1. Director, Professional Services Sales Strategy & Analytics

   Salesforce

   Oct 2023 — Present · Raleigh-Durham-Chapel Hill, NC, US

   Implement & maintain AI/ML models & scoring to provide prescriptive analytics to sellers and leadership- Build and manage a team of sales strategists to develop and support the Go-To-Market Strategy- Lead ongoing analysis of business performance to support daily operations- Design and interpret key performance metrics- Deliver insights & recommendations- Assist in developing and delivering presentations for senior executives- Support strategic initiatives including improving business results and investing in emerging markets- Assist in troubleshooting operational issues as they surface; propose changes to systems/ processes to fix root causes- Model bookings projections and forecasts- Propose and execute sales programs across global sales markets- Prepare analysis and recommendations for strategic decision making- Lead and develop complex dashboards and reports at a global scale

Education

• University of Maryland

  Bachelor of Science, International Business, Spanish

Skills

• Travel Management
• Data Governance
• Reporting & Analysis
• Customer Service
• Salesforce.com
• Tableau
• Business Intelligence
• Management Consulting
• Data Quality
• Cognos
• Business Development
• Business Analysis
• Project Management
• Master Data Management
• Business Process Improvement
• Jira
• Obiee
• Data Management
• Analytics
• Account Management
• Change Management
• Metadata Management
• Program Management
• Requirements Gathering
• Training
• Sharepoint