James Titus

About James Titus

What I Offer:I bring a wealth of experience in PMO leadership, program management and operations, having established and transformed PMO offices and teams to achieve streamlined, efficient, and strategically aligned operations. My expertise lies in crafting and implementing custom tools and processes to enhance project tracking, risk management, and organizational OKR alignment. I am driven by opportunities to merge technology and intelligent processes to achieve optimal operational efficiency and have a proven track record in guiding the strategic direction of sizable, cross-functional, global teams. I find immense satisfaction in working with teams on projects to define a vision, build solutions, and provide the highest level of support to sales and other cross-functional partners. Thriving in environments that are complex and challenging, Reason to Believe:My track record (and recommendations section below) speaks volumes about guiding the strategic direction of sizable, cross-functional, global teams in designing and implementing organizational and systems restructuring. This has consistently driven greater efficiencies, engagement, and revenue. I guide and implement change that enables teams to work smarter, not harder, ensuring that strategic goals are not just met but exceeded.Where I add Value:Innovative Portfolio Management: Established PMO offices and implemented Azure Dev Ops (ADO) portfolio tools at Microsoft, reducing manual reporting by 40% and enhancing project tracking and organizational OKR alignment.Strategic Operations and Governance: Led Governance and Operations for over 300-team members, managing OPEX planning and fiscal year budget strategies, ensuring strategic resource allocation and financial prudence.Cross-Functional Leadership: Unified 7 PMO teams into a single PMO at Microsoft, ensuring cohesive functionality and streamlined operations through a unified set of tools and processes.Data-Driven Decision Making: Utilized data analytics to drive feature changes, improve product serviceability, and reduce incident rates, enhancing strategic and operational decision-making.Core Competencies:Innovative Portfolio ManagementStrategic Operations and GovernanceSupportive and Inspiring LeadershipVendor Management and Contract NegotiationChange Implementation and Process OptimizationContinuous Learning and Skill EnhancementCross-Functional LeadershipData-Driven Decision Making\"As we look ahead into the next century, leaders will be those who empower others.\"- Bill Gates

Experience

1. Sr Management Consultant

   Costco Wholesale

   Jul 2024 — Present · Issaquah, WA, US

   Currently providing Program Management and PMO services for a major IT project at Costco. The focus is on streamlining and automating manual processes to enhance operational efficiency. Responsible for leading cross-functional teams, coordinating project activities, and ensuring the successful delivery of key milestones.

Education

• Western Washington University

  MIS, Business, Finance

Skills

• Six Sigma
• Software Project Management
• Crm
• Google Adwords
• Entrepreneurship
• Consulting
• Small Business Development
• Lead Generation
• Vendor Management
• Cross-Functional Team Leadership
• Marketing Strategy
• Leadership
• Ms Project
• Sharepoint
• Product Management
• Microsoft Office
• Sales
• Saas
• Strategy
• E-Commerce
• Business Process
• Linkedin Marketing
• Business Process Improvement
• Business Development
• Digital Marketing
• Productivity Software
• Project Management
• Web Chat
• Program Management
• Cloud Computing
• Marketing
• Customer Relationship Management (Crm)
• Management
• Team Building
• Online Lead Generation
• Strategic Partnerships
• SEO
• Online Marketing
• Pay Per Click (Ppc)
• Sdlc