James Giles
Head of Product @The Stena Group
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WORK HISTORY
Head of Product @The Stena Group
Salt Lake City, UT, US
Recruited by CEO to oversee product strategy and development of this white-label mobile application platform for universities, delivering personalized user experiences through AI and machine learning, breaking down data silos, and allowing optimized collection of data insights.• Delivered the Stenaverse platform from concept to launch, pivoting its strategic focus from NIL athletics to crowdfunding and ultimately to a white-label mobile application platform, consolidating up to 15 university apps into one AI-powered solution.• Shaped product strategy by collaborating daily with the CEO and COO, aligning the roadmap with market needs and university objectives while serving as a subject matter expert in leadership consultations to drive high-impact outcomes.• Increased registrar office revenue 8x by integrating blockchain technology to authenticate diplomas and transcripts, automating a previously manual six-week process.• Created a top-of-funnel data analytics layer, breaking down data silos to provide actionable insights that improved university decision-making and services.• Secured foundational partnerships, including agreements with major platforms like Ticketmaster and a launch agreement with the University of Utah, positioning the platform for growth across Big 12 schools.• Streamlined university digital experiences by unifying disparate apps into a single, integrated platform using cutting-edge AI and machine learning technologies.• Spearheaded seed funding efforts, leveraging storytelling and technical expertise to secure buy-in from investors / stakeholders.
EDUCATION
University of Utah - David Eccles School of Business
Master of Information Systems, Product Management
University of Utah - David Eccles School of Business
Bachelors, Business Managment
SKILLS
ABOUT JAMES GILES
As a results-driven Product Manager, I have with built a proven track record of driving multimillion-dollar revenue growth through visionary leadership and innovative product strategies in edtech, blockchain, and fintech. I have excelled as an Innovative Contributor, launching market-leading products by aligning business goals with cutting-edge technologies, including AI, machine learning, and blockchain, to enhance user experiences and streamline operations. Throughout my career I have build a clear reputation as a Creative Business Optimizer by improving business efficiency, saving organizations hundreds of millions by designing and implementing transformative systems, processes, and SOPs that drive scalability and agility.QUALIFICATIONS• Drove product strategy and development for edtech and blockchain solutions, taking products from concept to launch and optimizing engagement through market research and data-driven pivots.• Identified market opportunities and guided product direction through user research, usability studies, and experiments, collaborating with UX and engineering teams to validate assumptions and refine seed / pre-seed cryptocurrency offerings.• Advised startup leadership and C-suite executives on crypto and blockchain technologies, providing strategic insights and aligning cross-departmental initiatives with core business objectives.• Enhanced team performance by building high-performing cross-functional teams, streamlining onboarding, fostering innovation, and supporting growth within scaling startups.• Boosted user engagement and decision-making by implementing AI-driven personalization features and creating analytics layers to provide actionable insights from user behavior.• Identified high-value, low-effort opportunities by increasing efficiency and revenue by automating processes with blockchain technology, reducing manual effort and driving operational improvements.STRENGTHSCampaign Management | Communication | Consultation | Continuous Discovery | Cross-functional Collaboration | Developing Roadmaps | Driving User Adoption | Integrating Behavior Data & Customer Feedback | Market Positioning | Market Research | Negotiation | New Product Rollout | Prioritizing Initiatives & Projects | Product Analytics | Product Development | Project Coordination | Project Management Software | Project Plans | Project Teams | Requirements Gathering | Research & Trend Analysis | Resource Allocation | Sequencing | Sprint Planning | Strategy Development | Synthesizing Technical Concepts | Testing Practices
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