James Faucette

Government Account Manager @Verizon Business

Charlotte, NC, US

As a Senior Government Account Manager at Verizon, I play a key role in driving the success of a world-class leader in the technology industry. With my business and sales expertise combined with my passion for technology, I deliver innovative solutions and ensure a superior customer experience for government agencies. Whether I am prospecting new business or managing and growing existing accounts, I continuously develop strategic relationships, negotiate and close sales with State, Local, and Federal agencies, and provide groundbreaking solutions to drive their business—and ours—forward. Together, we\'ll expand our reach, strengthen our impact, and change the world through powerful technology.• Continuously seek out new growth opportunities within existing accounts• Provide ongoing high-quality customer support, analyzing customer needs and recommending innovative solutions• Negotiate and close sales, including contract management and completion• Write proposals and respond to Request For Proposals (RFPs)• Provide follow-up training for new business customers• Utilize Salesforce automation, funnel management, and prospecting tools• Generate forecasting and tracking reports• Attend training to keep up with company products, market, and industry trends

Strayer University

Associate's degree, Business Administration and Management, General

Strayer University

Bachelor of Business Administration - BBA, Business Administration and Management, General