James S.

Accounts Receivable Operations Specialist @New Era Cap

Buffalo, NY, US

Utilization of SAP to acquire financial reports on a daily basis for company financial partners- Maintenance of New Era\'s overall supply chain - issuing credits and debits in response to happenings within the supply chain, daily invoicing of international sales orders, communications with distribution partners ensuring timely, accurate, and effective operation of New Era\'s supply chain- Daily, accurate application of ACH/wire payments to customer accounts through SAP- Accurately creating approved customer credit memos with special attention to commission and royalty treatment- Creation and management of customer accounts, shipping profiles, and management of these within the SAP software- Processing, printing, and application of credit memos in Accounts Receivables and communication with customer facing credit memo documents to our customers as required. Management of pending requests- Running daily billing report via SAP BI and creating customer invoices, investigating and addressing all issues preventing invoice to be created on previously-processed orders on a global scale- Represented New Era Cap at several charitable and social events, such as the JPMorgan Corporate Challenge- Running daily shipping/inventory exception reports and addressing all issues preventing shipping transactions to be created necessary for invoice to be created- Monitoring all incoming requests from numerous Department email groups and taking appropriate action to create and communicate copies of invoices, create adjustments to invoices as needed.