James Snyder
- Role
- Director Application Support at Carrington Holding Company, LLC
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About James Snyder
Senior technology executive with 20+ years leading enterprise modernization across…
Experience
Director Application Support
Carrington Holding Company, LLC
Jan 2017 — Present · Aliso Viejo, CA, US
Responsibilities:• Managed the implementation of enterprise level applications and integrations• Managed Tier 2 and Tier 3 enterprise application support team• Initiated and managed vendor relationships with top-tier technology providers• Presented product roadmaps and business strategies to executive leadership • Defined application strategy for enterprise and business divisions• Initiated and managed application performance improvementsKey Projects:• Microsoft Dynamics 365 CRM implementation for Mortgage Lending• Salesforce CRM implementation for Mortgage Lending• Five9 Call Center Application for Mortgage Lending• Informatica Cloud data integrations• Tier 2 enterprise application support processes• Agile project management methodology for enterprise applications• Encompass Loan Origination System development and support for Mortgage Lending• Resware Title and Escrow application development and support
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