James Vaughan

About James Vaughan

10+ years of experience delivering results across the tech, healthcare, and consulting sectors—including Microsoft, Kaiser Permanente, and Dole—I specialize in transforming complex data into clear, actionable insights that drive growth and efficiency. I thrive at the intersection of business strategy, analytics, and customer success. Career Accomplishments include- Lead cross-functional programs that improve operations and customer engagement through automation, Power BI reporting, SQL-based analysis, and stakeholder collaboration- At Microsoft, I helped reduce time-to-value by 40% through automation, improved campaign targeting by 30%, and increased adoption of internal assets by 50%- I’m passionate about aligning data strategy with business goals, building scalable solutions, and empowering teams to make smarter decisions. I focus on creating impactful data visualizations using Power BI and translating insights into clear, actionable strategies that support effective business decision-making. I’ve had proven success in stakeholder engagement and customer success by analyzing trend data to highlight organizational strengths and opportunities, as well as leveraging market insights to recommend targeted, results-driven actions. As a proud alumnus of the Seattle University Professional MBA program, I stay connected to the university through ongoing mentorship. I’m passionate about guiding prospective MBA students as they navigate the decision to pursue graduate studies and enjoy helping job seekers define and build their personal brand to stand out in their job search.

Experience

1. Senior Program Manager

   Microsoft

   Aug 2021 — Present · Seattle, WA, US

Education

• Columbia-Greene Community College

  Associate of Science (A.S.)

  2003 — 2005

• SUNY New Paltz

  Bachelor of Science (B.S.)

  2005 — 2007

• Seattle University

  Master of Business Administration (MBA)

  2017 — 2018