James Rossillo

About James Rossillo

With over one year of experience leading operations at Kreate Strategies, I lead firmwide operations with a focus on data science, automation, and business development. I am committed to driving operational excellence by overseeing revenue systems, client delivery, and scalable growth initiatives. Leveraging my expertise in operations management and automation, I have implemented transformative systems, including an automated RFP and sales operations engine, which improved efficiency by reducing manual workflows and enhancing pipeline visibility. My mission is to empower teams, foster innovation, and deliver high-value outcomes for our clients and organization.

Experience

1. Chief Operating Officer

   Kreate Strategies

   Jan 2025 — Present · Irvine, CA, US

   Led firmwide operations and growth initiatives across data science, automation and business development, with full accountability for operational excellence, revenue systems and client delivery.Built and deployed an automated RFP and sales operations engine integrating Linear, QuickBooks and CRM platforms, eliminating redundant workflows and reducing manual sales reporting by 60 percent. Implemented AI agent alerts for pipeline stage changes and executive dashboards for weekly forecasting and visibility. The system supported a 35 percent-plus RFP win rate, enabled the successful close of three public and association contracts before year-end, and generated 8 to 12 high-fit procurement meetings with verified decision-makers.Drove direct revenue beyond while redesigning enterprise pricing and packaging to support scalability and margin discipline. Established the foundation for recurring revenue forecasting through performance dashboards, client storytelling frameworks and structured upsell triggers.Oversaw the design, governance and delivery of client-facing analytics dashboards and internal reporting systems. Led development of proprietary data-matching algorithms achieving 85 percent-plus accuracy, converting two of three pilot engagements into long-term retainers and producing ROI case studies to support repeatable growth.Institutionalized continuous improvement across the organization using PMP and Lean Six Sigma methodologies. Defined and operationalized KPIs, streamlined cross-department workflows, eliminated waste and increased overall productivity by 33 percent while driving quarter-over-quarter gross revenue growth of 2x.Core Competencies:Operations leadership; revenue systems and forecasting; automation and AI workflows; KPI development and performance analytics; Lean Six Sigma; business planning; organizational change management; executive strategy; design thinking; machine learning applications

Education

• University of Phoenix

  Master of Arts (M.A.), Adult Learning Theory

  2003 — 2005

• Humboldt State University

  Bachelor of Arts (B.A.), Multi/Interdisciplinary Studies

  1993 — 1998

Skills

• Learning Management
• Video Production
• Animaiton
• Presentation Coaching
• Blended Learning
• E-Learning
• Hands-on Training
• Project Management
• Training Needs Analysis
• Instructor-Led Training
• Curriculum Development
• Soft Skills
• Training
• Technical Training
• Audio Editing
• Technical Writing
• Training Facilitation
• Graphic Arts
• Addie
• Workshop Facilitation
• Instructional Design
• Curriculum Design
• Training Delivery
• Video Post-Production
• Audio Recording
• Captivate
• Video Editing
• Employee Training
• Audio Post Production
• Needs Analysis