James Rogers

Table Games Shift Manager @Mgm Grand Detroit

Responsibilities include:•The continued supervision and training of personnel in customer service and hospitality development •Scheduling, issuing discipline and overseeing daily duties of the Dealers, Supervisors and Pit Managers. •Credit authorization and handling of compliance and Title 31 issues. •Dealing with the DCC and compliance of dealer union contract. •Ensure compliance of Service Standards.• Organizing and training of advantage play detection