James R.

Customer Success Partner Senior Advisor at SAP

Role: Customer Success Partner Senior Advisor at SAP
Location: Seattle, WA, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Customer Success Partner Senior Advisor
SAP
Jun 2025 — Present · Seattle, WA, US

Education

University of Hartford
BS, Economics and Finance
2000 — 2004
Boston Academy of English
TEFL Certification, Teacher of English as a Foreign Language
2006 — 2006
New York University
Master of Arts (MA), International Education and Development
2011 — 2012

Skills

Market Research
Editing
Community Outreach
Program Evaluation
Nonprofits
Agile Project Management
Spanish Translation
Qualitative Research
Curriculum Design
Teaching
Project Management
Entrepreneurship
Strategic Consulting
Microsoft Office
Social Media
Social Entrepreneurship
International Development
Program Management
Project Planning
Higher Education
Public Speaking
Saas
Leadership
Grant Writing
Strategy
Research
Program Development
Management
Scrum
Change Management
Policy Analysis
Spanish
Educational Consulting

Contact information

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Work email
•••••@sap.com
Personal email
•••••@•••••.com
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Current company

SAP

Software Development · 10K employees · Founded 1972 · Dietmar-Hopp-Allee 16, Walldorf, BW, 69190, DE

SAP is a global leader in enterprise applications and business AI, helping organizations run end-to-end operations on a unified cloud ERP platform. With SAP S/4HANA Cloud, SAP Business AI, and SAP Business Technology Platform (BTP), SAP enables companies to connect data, automate processes, and make real-time, intelligent decisions across the enterprise. SAP capabilities and portfolio • Cloud ERP: SAP S/4HANA Cloud (finance, procurement, core operations) • Business AI: Embedded AI across HR, finance, supply chain, and customer experience • Data & Integration: SAP Business Technology Platform (BTP) data, analytics, and application development • Human Resources: SAP SuccessFactors (workforce management and employee experience) • Customer Experience: SAP CX (commerce, marketing, sales, and service) • Supply Chain: SAP SCM (planning, logistics, manufacturing, operations) • Enterprise integration: Connect SAP and non-SAP systems across the business • Real-time insights: Operational data, analytics, and predictive capabilities • Automation: Intelligent workflows embedded directly into business processes SAP combines cloud ERP, data, and AI to help organizations operate more efficiently, adapt faster, and grow in an AI-driven world, supported by a global ecosystem of customers and partners. Our Community Guidelines We’re committed to fostering meaningful, respectful conversations. To maintain a positive environment, we moderate comments that: • Target individuals, including employees, customers, or partners • Contain discriminatory, harassing, or threatening content • Share personal information without consent • Promote misinformation, spam, or third-party links We support open dialogue and constructive feedback but will remove content that violates these guidelines without notice. Thank you for contributing to a respectful community. For questions about moderation, please DM us or contact b••••••••@sap.com SAP privacy statement for followers: www.sap.com/sps

sap.com

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Experience

Customer Success Partner Senior Advisor

Education

University of Hartford

Boston Academy of English

New York University

Skills

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