James Richardson

About James Richardson

James RichardsonHighly experienced vice president of sales and partner relationship management in technology and software-as-a-service (SaaS) solutionsSummaryAs a strategic and experienced sales and partner relationship management leader, I have a demonstrated track record of building lucrative and trusting relationships with clients, inspiring confidence in high-performing teams, and leveraging combined business and technical acumen to design new lines of business that align with the unique needs of clients. My greatest success has been my ability to lead organizations while balancing many responsibilities, coaching and mentoring sales teams for success, and approaching and resolving client challenges with confidence and ease. In my current role as the partner relationship manager and vice president of sales, I oversee an extensive $3M personal sales portfolio of services for MetaSource. In addition to leading all client-facing activities, I also manage the day-to-day and long-term acquisition and management of client accounts and spearhead new hire recruitment, onboarding, and development. Some notable highlights of my career achievements include: • Driving significant increases in sales revenue through a partnership approach, growing Digiscribe’s (acquired by MetaSource) overall sales by $3M+ within 5 years, and expanding my own sales portfolio by $1.4M in 6 years. • Spearheading Digiscribe’s digital strategy, including the transformation of its digital mail services from a back-end process to a front-end process, increasing the proportion of recurring revenue to 80%.• Negotiating all of the company’s highest-profile contracts, and creating strategic partnerships.I am always eager to grow my professional network. Specialties:Busines-to-Business (B2B) Sales ManagementCustomer Relationship Management (CRM)Team Leadership & CoachingSoftware-as-a-Service (SaaS)Continuous Improvement Business DevelopmentRelationship BuildingChange Management Strategic Planning Areas of ExpertiseCloud document management software Workflow automation software Business Process Outsourcing Business continuity Digital Transformation Business-to-Business Business Planning Document Management Process Flow Documentation Business Process Improvement Business Process Operations Management Procurement

Experience

1. VP of Sales, Metasource

   MetaSource

   Jan 2021 — Present · New York, NY, US

Education

• Hobart and William Smith Colleges

  BA, Political Science

  1996 — 2000

Skills

• Document Imaging
• Document Management
• Document Processing
• Digital Imaging
• Business Process
• Communications Management
• Electronic Document
• Professional Services
• Ecm
• Image Capture
• Outsourcing
• Edrms
• Invoice Processing
• Indexing
• Enterprise Content Management
• Document Capture
• E-Mail Management
• Digitization
• Work Process Improvement
• Business Development
• Capture
• Business Process Improvement
• Solution Selling
• Office Automation Software
• Business Process Automation
• Workflow
• Process Improvement
• Document Storage
• Saas
• Streamlining Operational Processes
• Imaging
• Eforms
• Document Conversion
• Cloud Computing
• Consultative Selling Style
• Business Process Management
• Scanners
• Sales Process
• Document Scanning
• Interviewing Skills