James Reede

About James Reede

Enterprise Sales & Customer Success Leader | SaaS | Cybersecurity | Cloud Solutions | MBAI\'m a results-driven sales and customer success professional with a proven track record of driving multimillion-dollar growth across the cybersecurity and SaaS landscape. With over 8 years of experience spanning enterprise account management, technical sales, and customer success, I specialize in building strong client relationships, optimizing customer journeys, and exceeding revenue targets.Currently at Infoblox, I manage a $22million book of business, consistently surpassing quotas and closing high-impact deals. My background includes deep expertise in DDI (DNS, DHCP, IPAM), cloud migrations, and security solutions.I bring a unique blend of technical fluency, strategic thinking, and a customer-first mindset—shaped by my early career in bioinformatics and pharmacy tech, and sharpened through leadership roles and an MBA from the University of South Carolina. Whether it’s scaling SaaS adoption, leading cross-functional initiatives, or mentoring teams, I’m passionate about delivering value and driving innovation.Let’s connect if you’re interested in: Enterprise sales strategyCustomer success transformationSaaS growth and retentionCybersecurity and cloud solutionsLeadership and mentorship in techGolf

Experience

1. Senior Customer Development Sales Representative

   Infoblox

   Mar 2024 — Present · Sacramento, CA, US

   Q2 FY26 9,146,808 TCV Closed won 21 opportunities average deal size 435k • Q1 FY26 12,811,424 TCV Closed Won 27 opportunities • Q4 FY25 171% of plan Pacific region Voted Top region of the year. I closed won 103 opportunities totaling more than $23.54M in TCV, with an average deal size exceeding $229K • Q3 FY25 146.6% of Plan Closed won 5.7m • Q2 FY25 120.3% of Plan Closed won 11.53M TCV Largest deal closed $5.61M which was the 4th largest in Customer Development Organization. Closed won opportunities 30 average deal size 384K• Q1 FY25 92% of Plan $6.7m closed won. Largest deal $2.3m. • FY24 Total closed won 126 opportunities with total contract value $26.9m. Expiring annual contract value $15.32m. • Q4 FY24 $9.6m closed won at 122.1% of plan. Largest deal closed was $5.6m. • Q3 FY24 closed won 35 opportunities with $4.5m at 102.1% of plan• Q2 Fy24 101% of plan • Leader in marketplace deal conversions. Most refresh quotes generated for AMS.• 3/4 quarters hitting in quarter renewal rate. Q3 missed by one day on one opportunity for FY24. • Deliver presentations to the Technical Buyer, exploring expansion opportunities, assessing technology refresh appetite, and validating the perceived value of purchases.• Experienced in SaaS applications, deployments, and migration to cloud services• Domain Name System, Dynamic Host Configuration Protocol and IP Address Management experience (DDI)• Collect and analyze customer data to optimize the Customer\'s experience• Analyze data collected during account reviews and meetings to create practical proposals, ensuring customer satisfaction and surpassing monthly and annual sales targets. Forecast revenue on a monthly, quarterly and annual basis• Process and Program Management - Take charge of the timely generation of renewal quotes, validation, auditing, and comprehensive management of all aspects of maintenance and subscription renewals.

Education

• University of South Carolina

  Master of Business Administration - MBA, Business Administration and Management, General

• Jackson State University

  Bachelor of Science - BS, Multi/Interdisciplinary Studies Minor in Biology