James Pruitt

About James Pruitt

Dynamic IT Professional with a strong background in managing end-to-end IT operations…

Experience

1. Information Technology Support Team Leader

   SSI SCHÄFER

   Dec 2019 — Present

   Managing SSI Ticketing system for North America, Canada, and MX (Roughly 600-700 employees). • Delegating tasks and set deadlines for the internal team. • Supporting Networking, Systems and Helpdesk on high level ticket issues. • Resolving Top level management issues with internal IT to stop business outages. • Direct contact for all unresolved issues and end-user complaints. • Supporting & Leading global IT projects for Schaefer Systems. • Maintain Corporate IT Inventory for SSI NA, MX, Canada, and SSI Plastics. • Creating new business relations with vendors and managing those accounts. • Provide solution to complex IT related challenges in the organization and outside the organization. • IT Lead for all SSI and SSI Plastics businesses • Maintaining and helping create/forecast IT budgets for SSI and SSI Plastics

Education

• Francis Marion University

  Bachelor’s Degree, Management Information Systems, General

  2012 — 2016

• Strayer University

  Master of Business Administration - MBA, Business Administration and Management, General

  2017 — 2018

• Liberty University

  Doctor's Degree, Business Administration and Management, General

  2026

Skills

• Data Entry
• Team Management
• Microsoft Access
• IT Strategy
• Team Leadership
• IT Service Management
• Databases
• IT Operations
• Team Building
• Communication
• Operating Systems
• Database Design
• Access
• Management
• Organizational Leadership
• Organizational Development
• Microsoft Office