James Preece
Head of Customer Service & Operations Change Strategy @Equifax Uk
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WORK HISTORY
Head of Customer Service & Operations Change Strategy @Equifax Uk
GB
Responsible for defining and delivering the UK & I\'s change strategy within Customer Service and Operations. This involves a focus on implementing new tooling and processes, driving greater efficiency, and improving customer satisfaction to achieve key business objectives.
EDUCATION
County Contact, Nottingham
Information Technology
ABOUT JAMES PREECE
As the Head of Customer Service & Operations Change Strategy at Equifax UK, I am responsible for defining and delivering a strategic roadmap for change. I lead a dedicated team in executing key initiatives, with a core focus on optimising processes, implementing new tooling, and driving exceptional customer satisfaction across the UK & I.
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