James Paulson
Director, Merchant Products at American Express
- Role
- Director, Global Merchant Payment Products at American Express
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About James Paulson
Cross-functional team leader with diverse merchant payments expertise spanning business, tech, product, and servicing. Innovative player/coach with experience developing strategic business proposals, negotiating contracts, prioritizing competing projects, building partnerships, and mentoring others to drive results with a “can do” attitude.
Experience
Director, Global Merchant Payment Products
Jul 2019 — Present · New York, NY, US
Lead a multi-national business development team of 6 direct reports responsible for end-to-end product ownership of the Multi-Currency transaction platform to drive revenue growth and international ecommerce coverage, Raw Data for operational efficiencies within reconciliation and dispute management, and SmartBill Pro for recur billing simplification.
Education
University of Michigan
Bachelor of Engineering - BE, Industrial & Operations Engineering
2005 — 2009
Skills
- Business Process Improvement
- Lean Manufacturing
- Industrial Engineering
- Information Security Management
- Reporting & Analysis
- Data Analysis
- Six Sigma
- Lean Initiatives
- Risk Mitigation
- Sharepoint
- Leadership
- Management
- Strategy
- Risk Management
- Microsoft Office
- Microsoft Office 2007
- Security Awareness
- Vendor Management
- Sql
- Innovative Problem Solver
- Process Improvement
- Vba
- Cross-Functional Team Leadership
- Content Filtering
- Analytics
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