James Palmer
VP Automation, Robotics and Professional Services @StrongPoint
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WORK HISTORY
VP Automation, Robotics and Professional Services @StrongPoint
GB
EDUCATION
University of Glasgow
Master of Arts (M.A. Hons), Management Science
ABOUT JAMES PALMER
I lead a boutique automation and robotics business built for pace, precision, and impact. We are agile, technology-agnostic, and consultancy / solutions led. Focused on delivering solutions that work in the real world, not just on paper.As one of the fastest-growing integrators in the market, we are recognised for innovation, multi-temperature automation, and delivering complex solutions with world-class partners across grocery, retail, and e-commerce.I work directly with CEOs, boards, and operational leaders to translate automation into measurable business performance, throughput, cost reduction, resilience, and scalability.If you are rethinking your operation, scaling e-commerce, or navigating automation investment, I welcome the conversation.As a Fellow of the Chartered Institute of Logistics, I have built my career at the forefront of supply chain and automation—combining strategic leadership with hands-on delivery. I lead from the front: shaping strategy, structuring complex programmes, and ensuring execution at scale.Key Highlights Global delivery across the UK, Europe, North America, and Asia—supporting demanding grocery and e-commerce operations. Senior leadership roles at StrongPoint, Fortna, Ocado, and GXO—delivering large-scale transformation programmes. End-to-end expertise spanning concept design, business case, solution architecture, WMS-WES-WCS integration, testing, and go-live.🤝 Trusted advisor to C-suite stakeholders, aligning automation with commercial and operational outcomes. Full P&L ownership with a focus on investment discipline, return, and delivery performance. Recognised for pioneering multi-temperature automation and challenging traditional fulfilment models. Built and led high-performance teams delivering complex automation projects at pace.I currently lead strategy, commercial performance, and delivery of automation and robotics solutions across international markets, combining software, robotics, and operational design to create scalable, future-ready fulfilment.Core CapabilitiesAutomation & Robotics Strategy | Consultancy-Led Design | Programme DeliveryGrocery & E-commerce Fulfilment | WMS/WCS IntegrationMulti-Temperature & Food Logistics | P&L OwnershipBoard Engagement | High-Performance Team Leadership
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