James Oscar Belsey
Lead, Crm Operations, Us & Canada @Uber
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WORK HISTORY
Lead, Crm Operations, Us & Canada @Uber
As Senior Manager and leader of a geographically dispersed team of 18 CRM Marketing Technology Managers and Specialists, I oversee all aspects of CRM operations including process, strategic prioritization, data, analytics, spending, and ongoing operations, handling over 300 unique projects per month. I provide comprehensive support to all lines of business, including Uber, Uber Eats, Postmates, Drizly, Earners, and Consumers, across all channels, including push, email, SMS, in-app, and a wide range of Uber\'s bespoke channels. Additionally, I prioritize marketing initiatives and requests to align resources for maximum business impact, and partner with product and engineering teams to develop and enhance in-house CRM tooling capabilities.
EDUCATION
Queen Mary's College, Basingstoke
Politics, Economics, Computer Science
Bournemouth University
BSc First Class Hons, Business Information Technology
SKILLS
ABOUT JAMES OSCAR BELSEY
Head of CRM Operations for Uber’s US & Canada business—leading marketing operations at…
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