James Childs

About James Childs

Creative problem-solver with focus on maximizing business value. User advocate with a passion for delivering great product solutions.

Experience

1. Product Owner

   HireRight

   Jan 2025 — Present · Nashville, TN, US

   Product Strategy• Collaborate with Product leadership to define product vision, strategy, and roadmap for HireRight’s Identity verification product• Conduct identity verification market research and stakeholder interviews to understand the market and how to solve for market pain points• Build new product knowledge and evangelize product capabilities to internal and external customers• Manage Identity verification vendor relationship to implement process improvements and coordinate feature rollouts to improve outcome quality and integrityProduct Delivery• Manage product delivery through roadmap alignment, regular product team engagement, and effective product backlog management• Engage internal users (researchers) and stakeholders (AMs) to understand usability pain points, knowledge gaps, and external customer needs• Create epics, user stories, mockups, and process flows to communicate product delivery requirements and business value in an iterative development environment• Prioritize stories for Sprints, facilitated backlog refinement sessions with team to ensure alignment on business need and value• Collaborate with UX/UI team on design/user experience for new and redesigned UI pages

Education

• University of North Texas

  Bachelor of Arts - BA, English

Skills

• Requirements Gathering
• Business Requirements
• Requirements Analysis
• Gap Analysis
• Business Intelligence
• User Acceptance Testing
• Business Process
• Data Analysis
• Functional Specifications
• Business Analysis
• Systems Analysis
• Business Process Improvement
• Microsoft Sql Server
• Business Process Mapping
• Process Improvement
• Analysis
• Visio
• Sharepoint
• Software Documentation
• Sdlc
• Agile Methodologies