Jamie Johnston

Program Manager Community @Spotify

Community strategist for world-class customer community - help set the long-term vision for customer self-service and community operations, through innovation and data-driven experimentation.\\\\n\\\\nManage a high-performing Community Team which cultivates the Spotify Star superuser program, runs community moderation, improves forum features and functionality, and amplifies the voice of the customer throughout Spotify.\\\\n\\\\nCollaborate with colleagues in Customer Support, Product Management, Communications, and Analytics in a fast-paced environment.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n